Browsing: Centre

At CCW Nashville, IAA and Five9 shared how an employee-first, AI-enabled contact centre strategy increased digital engagement, reduced case backlogs and improved NPS. The transformation shows why agent experience, trusted data and strategic partnerships are central to modern CX.

Central Asia is entering a new phase of economic development. Kazakhstan and Uzbekistan are attracting rising international investment, regional capital markets are deepening, entrepreneurial wealth is accumulating, and a new generation of business owners is beginning to think seriously about succession, diversification and the preservation of family wealth.

The Data Science and AI Institute at Lancaster (DSAIL) welcomed researchers, businesses and partners to Lancaster House Hotel on 28 September for a showcase event exploring how artificial intelligence is reshaping research, industry and society, and the responsibilities that come with it.

AI data centre startup Nava, founded by ex-OYO executive, in talks to raise $200 million from Greenoaks

The UK is creating a new national security centre to identify and disrupt hostile information campaigns as artificial intelligence makes it easier for foreign states to spread convincing disinformation and deepfakes.

The three candidates vying for the International Labour Organization helm faced off Wednesday, with the deep financial crisis gripping the organisation at the heart of their pitches to members.

GUEST OPINION: Every digital service shapes the experience of the people who rely on it. Reliability, responsiveness and continuity influence not only whether a service works, but also the trust customers place in the organisation delivering it.

September 17, 2026 | 17:56(0) user say Policy predictability, the reliability of financial information, and a green standards framework aligned with international practices are emerging as key foundations for Vietnam’s International Financial Centre to build investor confidence and expand its ability to attract international capital flows.

Demand for data centre equipment appears to be driving a boom in Northern Ireland manufacturing, new official figures suggest.

Jaya Deoras Deshmukh – Director & CEO, MICA, Navin Khemka – President – Client Solutions, WPP Media South Asia and Mr. Shashank Surana – Director, DS Group at the launch of DCODE 2.0