Browsing: Buys

CRM

Salesforce’s Cresta agreement gives Agentforce a major voice AI asset, but analysts warn the harder test is coherence. CX buyers now need to assess integration, platform neutrality, and whether voice automation improves real customer resolution economics.

Add preferred source Inkle, a San Francisco accounting firm whose technology team sits in Bengaluru, has acquired the bookkeeping business of financial operations platform Finally in an all-cash asset purchase announced October 28. The deal adds about 100 employees in the Dominican Republic, Colombia, Puerto Rico and the US, taking Inkle’s headcount to roughly 160,…

CRM

XXI Wealth LLC purchased a new stake in Salesforce Inc. (NYSE:CRM – Free Report) in the third quarter, according to its most recent 13F filing with the Securities & Exchange Commission. The institutional investor purchased 2,849 shares of the CRM provider’s stock, valued at approximately $654,000.