Browsing: bill

CRM

At DLC, we’re always looking for ways to make the customer experience simpler, more convenient and easier to navigate. One recent initiative already making a positive impact is the Bill Compression Project. Launched earlier this year, the initiative is improving the billing experience for customers while also supporting affordability and sustainability goals.

Artificial intelligence has become a recent hot topic of debate on Capitol Hill, as lawmakers consider how to move forward with the quickly changing technology. Arizona Sen. Mark Kelly (D) is one lawmaker proposing legislation that supports humans while also considering the relevance of the tech