Browsing: battle

An investigator writes that a human-written grievance at least gets to the heart of the issue immediately. Plus letters fromDexter Jandoo and Pete Bibby

In yet another escalation of Compass’ ongoing battle with multiple listing services, the mega brokerage announced on Nov. 12 that it has sued 15 MLSs across the country.

Broadcom Inc. (AVGO, Financials) said its VM API project has been admittedto the Cloud Native Computing Foundation’s Sandbox program, advancing its engagement in Kubernetes-based infrastructure management.The project aims to integrate virtual machines and containers under one Kubernetes management plane.Kubernetes is a popular way to deploy and manage containerized apps. But many enterprises still rely on…

MPs, local authorities, lawyers, schools and more are receiving floods of grievances, requests and legal challenges, often complex to read and respond to

As AI transforms how consumers discover, compare and buy products, brands face a new challenge: it’s no longer enough to just appeal to customers. They increasingly need to appeal to the AI agents helping customers make decisions.

Wall Street rewarded Microsoft and Oracle on Wednesday for showing that they could fund their enormous AI ambitions without endlessly tapping investors.

Salesforce’s planned Braze acquisition, Databricks’ campaign agents, Optimove’s zero-copy audiences, and Adobe’s Alpine F1 partnership all point to the same fight: who gets to turn trusted customer data into the next action, without losing speed, relevance, or control.

Canada’s credit card market is mature, highly competitive, and increasingly difficult to grow. As consumer expectations evolve and loyalty becomes harder to influence, issuers must look beyond traditional acquisition strategies to drive meaningful growth.

A man handed a £100 fine for not paying fast enough in a car park has won his battle after three years – by using ChatGPT as his lawyer.

As AI agents begin to retrieve, interpret and act on customer information, the CRM and CDP market is shifting from data unification to governed decision-making. Oracle, Microsoft, Braze, SAP and Iterable are competing to control how customer intelligence is used.