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As AI takes the simple requests, advisors are left with longer, higher-value conversations. Cresta’s Devon Mychal explains why handle time is losing its grip as the measure of success, and how one customer cut inbound volume by two-thirds while its NPS rose 50 points.

Shares of Salesforce Inc. (NYSE:CRM – Get Free Report) have earned an average rating of “Moderate Buy” from the fifty-one ratings firms that are covering the company, MarketBeat.com reports. Three analysts have rated the stock with a sell recommendation, thirteen have given a hold recommendation, thirty-two have issued a buy recommendation and three have given…

Average holiday shopper spend will increase 4% this season | Retail Customer Experience

Shopify stock (ISIN CA82509L1076) had an average 12-month target of USD 175.89 across 48 ratings on October 20, 2026, as MarketBeat reported. Shopify was trading at EUR 155.73 at Lang & Schwarz on October 21, 2026 at 3:36 p.m. CEST.

Accounts for the Westminster-based company behind ChatGPT show that 110 staff shared £87m in salaries and £168m in shares last year

UA.NEWS15 October 2026 07:02

A new study has revealed that Alaska is the fourth-safest state in the nation for cyber scam losses targeting senior citizens. (Pixabay file)

The average savings account rate can give you a read on the overall interest-rate environment, but it’s not a rate you should settle for.

This article is part of an ongoing series detailing the most important information readers need to know about the ad industry’s most complex topics. More from the series →

Nearly a third (29%) of organizations globally have been hit by at least one successful cyber-attack in the past 12 months, with incidents having substantial financial, operational and human impacts on victims.