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Many organizations can point to growing AI use, but far fewer can show what that use has changed. In this interview, author Fahed Bizzari explains why leaders must move beyond experimentation, address the hidden work AI can create, and measure real business value.

Ransomware has emerged as one of the most serious cybersecurity threats facing the healthcare sector. Hospitals, clinics, diagnostic centres, and other healthcare organizations are increasingly becoming targets of hackers because they depend heavily on digital systems to manage patient records, medical histories, diagnostic reports, prescriptions, and day-to-day clinical operations. While maintaining regular data backups is…

New Delhi [India], November 8 (ANI): Simply adopting artificial intelligence (AI) tools will not be enough for companies to transform their customer service operations, as businesses need to redesign their operating models, technology systems and workforce capabilities to achieve meaningful results, according to a report by EY. The report said companies must move beyond deploying…

Generative AI has made pharma teams faster, but real value depends on redesigning commercialization workflows, especially as agentic AI raises the governance stakes.

Etti Berger, founder and CEO of TripleP, discusses the illusion of readiness and explains how the CyCube training platform seeks to bridge the gap between theoretical knowledge and operational competence.

With UK productivity showing signs of recovery, Jim Hinchliffe, Commercial Director at Kaplan UK – a leading provider of professional education, apprenticeship training and enterprise upskilling – considers how CIOs can shape the extent to which AI delivers meaningful productivity returns – when success depends on much more than technology.

Finance Minister Dr Ashni Singh has challenged Guyanese entrepreneurs to take greater responsibility for the success of their businesses, warning that access to financing and government support cannot compensate for poor management.

As AI becomes a bigger part of customer service, efficiency is a key measure of its business value. But lower costs, fewer contacts, and faster interactions do not always show whether customers received the help they needed, or whether the journey improved

[Sportschosun reporter Kim So-hee] Seo Min-jae, now known as Seo Eun-woo, became known to the public after appearing on Heart Signal 3. She recently shared an update by posting photos from her son’s first-birthday photo shoot.

Ipsos Voices: How efficiency is changing customer experience and why emotional connection remains the true differentiator by Rollo Grayson and Jean-François Damais. 16.09.26