Browsing: AInative

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Crescendo has launched an AI-native customer experience platform that combines several customer service functions in one system.

Neno provides AI-native financial services for SMEs, combining accounting, tax and financial administration with automation and contextual financial insights through a unified platform. Tamara Djurickovic31 minutes ago

Rumors of CRMs’ demise may have been greatly exaggerated. AUG 21, 2026 By Ben Henry-Moreland and Michael Kitces

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Clari and Salesloft have partnered with allGood to integrate AI-native email marketing into Clari’s Predictive Revenue System. This partnership aims to provide enterprise teams with a transition from traditional rules-based automation to more advanced AI-driven solutions.

Today, Agentic AI in customer service moves beyond automation and personalization to autonomous value creation, enabling AI-driven customer journeys, where AI agents understand intent, collaborate with humans, and take actions across the front, middle, and back office to drive cost efficiency, satisfaction and revenue growth together.

Former Xero engineering executive Nigel Fernandes will lead Pepperstone’s push to own more of its technology as the business expands into crypto and new markets. 

Enterprise adoption of AI agents is moving quickly, but the infrastructure needed to manage their security, identity, data access and deployment is still developing. Team8 is betting that gap will create a new generation of enterprise technology companies, raising $365 million in fresh capital to invest across cybersecurity, software infrastructure, fintech and digital health.

Think about the last time you dealt with the healthcare system. The forms you filled out for the fourth time. The hours you took off from work in order to spend 12 minutes with your doctor. The feeling that you were a case number in a system that doesn’t really know you.