Author: AdminBit

Over the past couple of years, many companies have focused on increasing the share of contact center calls AI can handle without human intervention. That measure is starting to look too narrow, since the highest-value, most complex or most sensitive interactions are often the ones customers still want a person to handle. Cloud contact center…

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The New Mexico Supreme Court held a ChatGPT-using lawyer in direct contempt of court for submitting a brief with “false testimony from wholly fabricated witnesses,” including fake police testimony and other mistakes. The state’s top court referred the lawyer to a disciplinary board for further proceedings and concluded that he “demonstrated a lack of remorse…

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The Prairie Portraits is a weekly series on SPN in which stakeholders of the Nebraska startup scene can provide experienced insights and takeaways from their own entrepreneurial journeys. The goal is to introduce readers to local leaders and community members building in the state as well as bring attention to potential resources and connections fellow…

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The New Mexico Supreme Court sanctioned criminal defense attorney Stephen Aarons on September 11, 2026, after finding his appellate filing contained fabricated witness testimony generated by ChatGPT. His client, Oscar Renee Sandoval, was convicted of murdering the mother of his children and sentenced to life in prison. That appeal now has to start over.

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