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Box Partners with OpenAI to Reimagine How AI and Content Power Enterprise Work
Users can now securely browse, access, and work with Box content directly in ChatGPT, bringing enterprise knowledge into AI-powered workflows
REDWOOD CITY, Calif., September 10, 2026–(BUSINESS WIRE)–Box, Inc. (NYSE:BOX), the leading Intelligent Content Management (ICM) platform, today announced it is bringing enterprise content and AI together to power more intelligent, actionable ways of working in ChatGPT. With the new integration, users can securely access and engage with their most important business content stored in Box directly from ChatGPT, making it easy to discover the right information, generate insights, and create new content. By putting files in the ChatGPT Library, Box and OpenAI are providing a frictionless way to leverage enterprise knowledge while maintaining Box’s enterprise-grade security, permissions, and governance.
“The next era of enterprise AI will be defined by how effectively AI can understand the content and context that power a business,” said Aaron Levie, co-founder and CEO of Box. “The opportunity is to move beyond simply giving AI access to content and create experiences where the right files and information are at the center of how people interact with AI. By bringing Box and ChatGPT together, we’re making enterprise knowledge a seamless and secure part of the AI experience, opening up entirely new ways for people to engage with their content and get work done.”
“By bringing the files and context people already rely on in Box directly into ChatGPT, we’re making it easier to move from finding information to understanding it, developing new ideas, and taking action – all in one flow,” said Sondra Batbold, Product Lead, Personalization and Context at OpenAI. “This is an important step toward making ChatGPT a more connected place to get work done, while respecting the permissions and controls people already have in place.”
Empowering ChatGPT with enterprise knowledge from Box
Enterprises have vast amounts of valuable business knowledge stored across documents, presentations, contracts, research, and other unstructured content that power their business. But putting that knowledge to work with AI has often required users to manually find, download, and move files between systems, creating friction around incorporating AI into everyday work.
The new Box integration with ChatGPT removes that friction by connecting users directly to the content they already have access to in Box and making files accessible throughout ChatGPT. Content remains organized, managed, and governed in Box, while users can bring the information they need into their flow of work with ChatGPT. Box’s granular permissions ensure that users and AI can only access the information they are authorized to use, giving enterprises a secure foundation for incorporating AI into content-driven work without sacrificing existing security and governance controls.
