Ratopati
August 18, 2026
Kathmandu. Businesses trading goods and services through electronic means such as websites, applications, and social media (e-commerce) will now have to register mandatorily.
The Department of Commerce, Supply and Consumer Protection has issued an urgent notice directing all electronic commerce businesses to register mandatorily on the department’s portal.
The department has tightened regulation recently due to a rapid increase in complaints of misleading consumers, fraud, and selling/distributing substandard goods and services using electronic means and digital payment systems.
The department has reminded that the ‘Electronic Commerce (E-commerce) Act, 2081’ and ‘Electronic Commerce (E-commerce) Directive, 2082’ have come into implementation. The notice states that as per Section 4 of the Act, an electronic platform must be established before conducting business, and as per Section 5, mandatory registration on the department’s portal is a legal provision.
According to the department, the collection, transmission of information, and trade of goods and services through means such as websites, applications, software, internet, and social media marketplaces using computers, mobiles, or similar electronic devices fall under e-commerce. This includes all services from daily consumer goods to education, health, transportation, tourism, banking, insurance, and maintenance.
The department has urged stakeholders to conduct business only after completing the prescribed registration process and fully complying with prevailing laws.
The department has also warned that if businesses are found operating without registration or through illegal electronic platforms, strict legal action will be taken as per the ‘Electronic Commerce Act, 2081’ and other prevailing laws.
Consumers can contact the department’s email [email protected] for any related complaints, and further information can be obtained from the department’s website.
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