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    Weekend Favs September 14th

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    I love sharing my favorite tools and content finds from the week in my weekend blog post. I don’t go into too much detail, but I encourage you to explore them if they pique your interest.

    I also like to feature a standout photo from an online source or one I captured on the road. Here are a few tools I’ve been enjoying recently:

    • Crate: This AI-powered content curation tool suggests relevant content for social media sharing based on user preferences.
    • Supermetrics: This AI-driven marketing data reporting tool collects data from multiple sources and displays it in easy-to-use dashboards.
    • Brand24: This AI-fueled tool tracks brand mentions, analyzes sentiment, and provides competitor research.

    I’d love to hear about your favorite tools and resources – feel free to connect with me on LinkedIn!

    You can find all my Weekend Favs blog posts here.

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    Justice Prevails: Makate’s Elated

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    The Battle for Please Call Me: Vodacom’s Desperate Attempt to Silence the Truth

    Nkosana Makate, the genius behind the revolutionary Please Call Me service, is finally getting the justice he deserves. And to make matters even sweeter, Vodafone’s attempt to join the Constitutional Court (ConCourt) hearing as a friend of the court has been rejected.

    In a stunning blow to Vodacom’s attempts to silence the truth, the ConCourt found that Vodafone had failed to make a case for its involvement in the matter. It’s a victory for Makate, who has been fighting for justice for almost 16 years.

    Vodacom, the mobile operator that has been embroiled in a bitter legal battle with Makate, is expected to present its leave to appeal a ruling that ordered it to compensate the inventor. But with Vodafone out of the picture, Makate can now focus on finalizing the matter without distractions.

    The real question is, what’s Vodacom hiding? The telco has been trying to avoid paying Makate the compensation he deserves, and its attempts to join the ConCourt hearing as a friend of the court were just a desperate attempt to delay the inevitable.

    The truth is, Vodacom has been profiting from the Please Call Me service for years, and it’s time they paid the price. Makate’s invention has generated billions of rand for the company, and it’s only fair that he gets a share of the profits.

    The next phase of the legal battle is set to begin, with Vodacom required to file its record before the end of September. But with Vodafone out of the picture, Makate is confident that he will finally get the justice he deserves.

    The people are watching, Vodacom. It’s time to come clean and pay what you owe.

    How ‘Company Culture’ Became Overused

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    The Duct Tape Marketing Podcast with Brian Gottlieb

    In this episode, I interviewed Brian Gottlieb, founder of Tundraland Home Improvements and author of "Beyond the Hammer." He transformed a $3,000 investment into a multi-state enterprise with nearly $1 billion in lifetime sales. Gottlieb, an inspirational business leader and Harvard Business School executive education alumnus, champions a leadership philosophy centered on strategy, empowerment, and consistent execution while founding charitable initiatives like "Windows for a Cause" and "Baths for the Brave."

    We discuss Brian’s journey in building a successful business from the ground up, emphasizing the importance of belief in leadership, creating a positive company culture, and the impact of community initiatives. Brian shares insights on effective feedback techniques, the significance of employee engagement, and how to align a team around a common mission. The conversation highlights the role of training and development in fostering a motivated workforce and the importance of understanding employee perspectives through stay interviews.

    Key Takeaways

    • Starting a business with limited resources can lead to innovative solutions.
    • Belief in people is crucial for leadership and team success.
    • Aligning a team around a joint mission enhances performance.
    • Creating a positive employee experience is essential for retention.
    • Feedback should be constructive and encouraging to foster growth.
    • Stay interviews provide valuable insights into employee satisfaction.
    • Company culture is shaped by the behaviors tolerated within the organization.
    • Community initiatives can enhance employee engagement and brand reputation.
    • Recruitment should focus on finding individuals who align with the company’s mission.
    • Training and development are vital to building a skilled workforce.

    Chapters

    • [00:00] Introduction and Background
    • [03:10] Belief as the Foundation of Leadership
    • [10:11] The ‘Center and Sphere’ Approach to Feedback
    • [16:27] Engaging Employees Through Mission-Driven Initiatives
    • [19:20] Creating a Positive Employee Experience and Attracting Top Talent

    More About Brian Gottlieb

    • Check out Brian’s website
    • Follow Brian on LinkedIn
    • Grab a copy of "Beyond the Hammer"

    Testimonial

    I was like this. Found it. I found it. This is what I’ve been looking for. I can honestly say has genuinely changed the way I run my business. It’s changed the results that I’m seeing. It’s changed my engagement with clients. It’s changed my engagement with the team. I couldn’t be happier. Honestly. It’s the best investment I ever made.

    John Jantsch (16:22): I mean, it really kind of disempowers the people that say, Hey, I’m doing this and doing that, and look what they’re getting away with. I guess they don’t care.

    Brian Gottlieb (16:31): It sends a wild ripple effect through the entire organization.

    John Jantsch (16:35): Yeah, yeah. So you briefly mentioned Windows for a cause. You had another one, baths for the Brave or for the Brave. Talk a little bit about, you started talking about where they came from. What impact did they have really on your business to the point where you probably sought out my next business, we’re going to do X, right?

    Brian Gottlieb (16:54): Yeah, yeah. It’s interesting because the thing about Windows for cause is as it makes an employee, a co-producer in the mission statement, it also makes the customer a co-producer. And that’s really powerful when you can create a co-producing customer. IKEA does that really well. If you buy anything from ikea, everything comes in a little skinny box and you got to put it together. You know that going into ikea, but IKEA customers are co-producers.

    John Jantsch (19:34): Yeah. A lot of people just think it’s lead generation or something. It’s like you run an ad and people show up, and it’s really, if we’re talking about all the things being true, people want to work a place with purpose. I guarantee you some percentage of a performers that you want, they’re looking for that first.

    Brian Gottlieb (19:52): That’s right. And then if an organization can also create upward mobility, because as long as I’ve been in this industry, there’s been a labor shortage, and so let’s not even worry about that. Let’s just be a training organization where we can take people right out of high school that didn’t want to go to college, and let’s teach them a skill where they can do quite well and have a wonderful life with great benefits and raise a family, and all those things that are really cool in life. But you have to believe in people to do that,

    John Jantsch (20:21): Get good at their craft. Did you start apprentice programs? Was that part of your

    Brian Gottlieb (20:25): We did, yeah. We were able to bring anybody in and just if they were willing, if they had the right mindset, if they were hungry and trainable and all those sort of things, yeah, we can put ’em on a path of success and didn’t mean just because we hired them for this role, that’s where they ended up. Sometimes we move ’em into another role inside of the business. Again, it really does come down to just taking a moment and trying to find the best fit for somebody and not just kicking ’em to the curb in the role they’re in. It’s not working out.

    John Jantsch (20:51): Yeah. Awesome. Well, Brian, I appreciate you taking a few moments to stop by the Duct Tape Marketing Podcast. You want to tell people where they might connect with you and find more about Beyond the Hammer?

    Brian Gottlieb (21:02): Yeah. You can always connect with me on my website, which is brian gottlieb.com and beyond. The Hammers available on Amazon, the audio version, Kindle, and of course the hardcover book. It’s a great read. I think you really enjoyed it. It’s a fun story. It’s a parable, and it’s also actionable, so you can plug it into your business very quickly.

    John Jantsch (21:20): Awesome. Well, again, I appreciate you stopping by, and hopefully we’ll run into you one of these days out there on the road.

    Testimonial (21:36): I was like this. Found it. I found it. This is what I’ve been looking for. I can honestly say has genuinely changed the way I run my business. It’s changed the results that I’m seeing. It’s changed my engagement with clients. It’s changed my engagement with the team. I couldn’t be happier. Honestly. It’s the best investment I ever made.

    John Jantsch (21:52): What you just heard was a testimonial from a recent graduate of the Duct Tape Marketing certification intensive program for fractional CMOs marketing agencies and consultants just like them. You could choose our system to move from vendor to trusted advisor, attract only ideal clients, and confidently present your strategies to build monthly recurring revenue. Visit dtm.world/scale to book your free advisory call and learn more. It’s time to transform your approach. Book your call today, DTM World slash Scale.

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    South Africa’s Secrets of the Cosmos: Who Owns Pluto?

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    The Great Pluto Heist: How We Snatched a Glimpse of the Dwarf Planet’s Atmosphere

    As the International Astronomical Union cruelly demoted Pluto from its planetary throne in 2006, astronomers and non-experts alike were left reeling. But despite its reduced status, Pluto remains an enigmatic and fascinating object of study. In a daring move, my team at the University of the Western Cape joined forces with NASA to capture a rare occultation event that could reveal secrets about Pluto’s atmosphere.

    A single telescope, a big risk

    We used a state-of-the-art 0.5m Newtonian telescope, generously donated by the University of Virginia. Setting it up and commissioning it was a daunting task that required state-of-the-art facilities and human power. Our team worked tirelessly to prepare for the observation, learning about telescope operations and the required software.

    The ultimate adventure

    On August 4, 2024, my colleague Siyambonga Matshawule and I, along with our postdocs and PhD student, embarked on a journey to the viewing spot in the Northern Cape. The temperature was a chilly 0°C, and the sky was partially cloudy, but the clouds parted at just the right time to reveal the celestial show.

    Capturing the moment

    As Pluto’s shadow passed over Earth, we captured the moment when the starlight dimmed, and the central flash occurred. This fleeting glimpse provided crucial information about Pluto’s atmosphere, including its temperature and chemical composition.

    The aftermath

    But disaster struck when a sudden and unexpected wind surge shook the telescope, threatening to ruin our data. We’re still processing the noise, but we’re confident that our observation will yield valuable insights into Pluto’s atmosphere.

    The adventure continues

    We’ll have another chance to observe the occultation next year, and we’re already planning to bring hot water bottles to keep us warm during the chilly night. The search for knowledge is an adventure, and we’re excited to see what secrets Pluto will reveal to us.

    Stealing the Show: F1’s Biggest SECRET Revealed

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    WARNING: F1 FANS, YOU’RE BEING RIPPED OFF!

    Are you tired of shelling out hard-earned cash to watch the Formula 1 season? Well, you’re not alone. But fear not, dear reader, for we have the inside scoop on how to watch F1 for free – without breaking the bank!

    THE TRUTH ABOUT F1 STREAMING

    Let’s face it, the F1 streaming market is a mess. Paying for a subscription service only to be limited to a few races per year is a joke. And don’t even get us started on the "exclusive" deals with sports channels that only show a few select races. It’s time to take back control and watch F1 on your own terms.

    HOW TO WATCH F1 FOR FREE

    It’s not rocket science, folks. With a few simple steps, you can watch the entire F1 season for free. And we’re not talking about some dodgy torrent site or shady streaming service. No way. We’re talking about the real deal – official streaming services that are available to anyone with an internet connection.

    THE BEST VPN FOR F1

    But, you may ask, what about the VPN? Well, let us tell you, we’ve got you covered. We’ve tried and tested the best VPNs for F1 and can confidently say that ExpressVPN is the best. With servers in over 100 countries, including Austria, Belgium, and Luxembourg, you’ll have access to all the F1 action you can handle.

    THE DARK TRUTH ABOUT VPNs

    But, be warned, folks. Not all VPNs are created equal. Some are slow, some are unreliable, and some are downright shady. That’s why we’ve done the research for you and only recommend the best. ExpressVPN is the real deal, and with their 30-day money-back guarantee, you can try it risk-free.

    THE F1 SCHEDULE

    So, without further ado, here’s the 2024 F1 schedule:

    • March 2: Bahrain GP (Sakhir)
    • March 9: Saudi Arabian GP (Jeddah)
    • March 24: Australian GP (Melbourne)
    • April 7: Japan GP (Suzuka)
    • April 21: China GP (Shanghai)
    • May 5: Miami GP (Miami)
    • May 19: Emilia Romagna GP (Imola)
    • May 26: Monaco GP (Monaco)
    • June 9: Canada GP (Montreal)
    • June 23: Spain GP (Barcelona)
    • June 30: Austria GP (Spielberg)
    • July 7: United Kingdom GP (Silverstone)
    • July 21: Hungary GP (Budapest)
    • July 28: Belgium GP (Spa)
    • Aug. 25: Netherlands GP (Zandvoort)
    • Sept. 1: Italy GP (Monza)
    • Sept. 15: Azerbaijan GP (Baku)
    • Sept. 22: Singapore GP (Singapore)
    • Oct. 20: USA GP (Austin)
    • Oct. 27: Mexico GP (Mexico City)
    • Nov. 3: Brazil GP (Sao Paulo)
    • Nov. 23: Las Vegas GP (Las Vegas)
    • Dec. 1: Qatar GP (Lusail)
    • Dec. 8: Abu Dhabi GP (Yas Marina)

    So, there you have it, folks. The ultimate guide to watching F1 for free. No more shelling out hundreds of dollars for a subscription service. No more missing out on the action. It’s time to take back control and watch F1 on your own terms.

    GET READY TO ROCK THE F1 WORLD

    So, what are you waiting for? Sign up for ExpressVPN today and get ready to rock the F1 world. With their 30-day money-back guarantee, you can try it risk-free. And don’t forget to follow us for more updates and insider information on the world of F1.

    Grants Empire Collapses: SASSA’s Failure to Deliver

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    BREAKING: SASSA’s Online Grant System Goes Dark, Leaving Millions in the Lurch

    In a shocking move, the South African Social Security Agency (SASSA) has shut down its online grant application system for maintenance, leaving millions of citizens without access to crucial social services. The blackout comes at a time when the agency is already grappling with the aftermath of the COVID-19 pandemic.

    The System is Down, But SASSA is Silent

    The exact reason for the shutdown is unclear, but SASSA has promised to revive the system by September 17th. In the meantime, citizens are being forced to visit their nearest SASSA office in person, a move that will undoubtedly cause inconvenience and frustration.

    A Wake-Up Call for SASSA

    The online grant system was launched in September 2020, a move hailed as a step forward in modernizing social services. However, its reliability and efficiency have been called into question, with many users reporting glitches and errors.

    The Impact on Citizens

    The shutdown will have far-reaching consequences for citizens who rely on SASSA for social grants. The agency’s apology for the inconvenience will likely ring hollow for those who are struggling to make ends meet.

    A Call to Action

    It’s time for SASSA to come clean about the true extent of the problem and provide a plan for how they will ensure the system’s stability in the future. Until then, citizens will be left to wonder if they can trust the agency to provide the social services they so desperately need.

    Get in Touch with SASSA

    For those who need assistance, SASSA has set up a toll-free customer care line on 0800 60 10 11 and an email address grantenquiries@sassa.gov.za. But will anyone be able to get through to them? Only time will tell.

    Ramaphosa and Musk: A New Empire of Control?

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    The Plot Thickens: Ramaphosa and Musk’s Sinister Alliance

    In a shocking turn of events, President Cyril Ramaphosa has revealed that he’s been secretly meeting with Elon Musk, the world’s richest man, to bring his satellite internet service, Starlink, to South Africa. But what’s really going on behind closed doors?

    Ramaphosa, known for his shrewd business deals, has been wooing Musk with promises of lucrative investments and favorable treatment. The president has been quoted as saying, "Elon, you’re so successful, I want you to come home and invest here." But what’s in it for South Africa’s citizens?

    Musk, who was born in South Africa, has been quiet about the talks, but sources close to the deal claim that he’s eager to tap into the country’s vast resources and skilled workforce. But at what cost?

    The Starlink Conspiracy

    Starlink, which has already captured the attention of 2.6 million customers globally, is known for its high-speed internet service beamed down from a network of 5,500 satellites. But what about the potential risks and security concerns? And what about the local ownership requirements that South Africa is so keen on enforcing?

    A Deal Too Good to Be True?

    As Ramaphosa and Musk continue their talks, questions are being raised about the true intentions behind this deal. Is it a genuine effort to bring high-speed internet to South Africa, or is it a clever ploy to exploit the country’s resources and infrastructure?

    The Plot Thickens

    As the investigation unfolds, one thing is certain: this deal is far from transparent. Stay tuned for more updates on this developing story.

    23andMe’s Silent Shame

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    DNA Empire Exposed: 23andMe’s Dirty Little Secret

    23andMe, the company that promised to unlock the secrets of your DNA, has been caught with its pants down. Literally. The company’s recent data breach, which exposed the personal information of thousands of customers, is just the tip of the iceberg. And now, they’re trying to sweep it under the rug with a paltry $30 million settlement.

    But don’t be fooled. This is just a drop in the bucket for a company that’s been hemorrhaging money for years. 23andMe’s CEO, Anne Wojcicki, has been trying to take the company private, but her attempts have been met with resistance from investors who are skeptical of the company’s financial stability.

    And why shouldn’t they be? 23andMe’s business model is built on the backs of its customers, who are willing to pay top dollar for the promise of personalized health advice and ancestry information. But what do they really get? A bunch of generic advice and a bunch of useless data that’s been compromised by hackers.

    But the real question is, what’s the real cost of this breach? The company is trying to spin it as a minor inconvenience, but the truth is, this is a major blow to the company’s reputation and a major breach of trust with its customers.

    And what about the customers who were affected by the breach? They’re left wondering what’s going to happen to their personal information and whether it’s going to be used against them. The company’s response has been woefully inadequate, and it’s clear that they’re more interested in protecting their own interests than those of their customers.

    So, what’s the takeaway from this whole debacle? That 23andMe is a company that’s more interested in making a quick buck than in protecting its customers’ personal information. And that’s a recipe for disaster.

    The Verdict: 23andMe’s Settlement is a Slap on the Wrist

    The proposed settlement of $30 million is a joke. It’s a drop in the bucket for a company that’s been making millions off of its customers. And what’s the real cost of this breach? The company’s reputation is in tatters, and its customers are left wondering what’s going to happen to their personal information.

    The judge needs to reject this settlement and hold 23andMe accountable for its actions. Anything less is a slap on the wrist and a green light for companies to continue to prioritize profits over people.

    AI’s Dark Uprising: The Unsettling Truth About Its Unchecked Power

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    The Great AI Hoax: A Threat to Humanity or Just a Golden Opportunity?

    In a shocking revelation, a panel of tech experts at the Rectron Summit 2024 exposed the dark underbelly of Artificial Intelligence (AI) – its potential to crush humanity beneath its cold, calculating heels. Or, at the very least, to disrupt the status quo and present a new wave of golden opportunities for the savvy business leader.

    As futurist Dr Craig Wing put it, AI has the power to either "elevate human potential or exacerbate social inequality." It’s up to us to decide which path we choose.

    Wing, a renowned AI expert, delivered a thought-provoking keynote address that sent shockwaves through the audience. He revealed the phenomenon of "model collapse," where AI models weaken over time due to the presence of erroneous data. This, he claimed, was fueling bias and hallucinations within AI applications, with devastating consequences for our very way of life.

    But not all panelists shared Wing’s dire vision. Deveshane Naicker, channel lead for Africa at Zebra Technologies, touted the benefits of AI in driving efficiency, improving productivity, and generating new revenue streams. And Spencer Chen, CEO of Rectron, acknowledged the rapid acceleration of AI applications across industries, promising to unlock countless efficiencies and innovative solutions.

    However, others were less sanguine. Callan Abrahams, principal AI consultant at iOCO, warned of the dangers of using AI without ethical considerations, likening it to "using a scalpel without surgical gloves." And Johan Steyn, AI expert, posed the uncomfortable question: "Can we really monetize AI without sacrificing our humanity?"

    The panel’s message was clear: as we rush headlong into the brave new world of AI, we must ensure that ethics and humanity remain at the forefront of our decision-making. Anything less would be a recipe for disaster.

    So, the question remains: will we use AI to elevate human potential, or will we succumb to its dangers and uncertainties? The choice is ours, and the stakes could not be higher.

    South Africa’s Financial Pillar Crumbles Under R20-Billion IT Bill

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    The Shocking Truth About South Africa’s Biggest IT Spenders: Banks

    You think you’re worried about your IT security? Just wait until you see what the banks are shelling out. We’re talking billions, people. Billions.

    The latest figures reveal that the parent company of First National Bank, FirstRand Group, spent a whopping R19.3 billion on IT in the year ending June 2024. That’s an 8% increase from the previous year. And let’s be real, that’s a lot of money that could be going towards, say, improving customer service instead of just lining the pockets of IT consultants.

    The IT Budget Breakdown: A Scary Sums Game

    Here’s where the money’s being spent: 45% of it goes towards staffing costs, which is like saying that almost half the budget is being blown on salaries and benefits. Yeah, that’s a scary thought. The rest of the budget is being used for computer expenses, repairs and maintenance, software amortisation, and professional fees. It’s like trying to solve a puzzle while being attacked by a swarm of bees.

    What’s the Return on Investment?

    So, is all this spending paying off? Well, FNB’s digital transaction volumes are up 9%, and they’ve got 6.4 million active customers using their e-wallets. But let’s not get too excited, folks. This is the banking industry we’re talking about. They’re basically just using their customers to fund their own IT lavishness.

    The Question on Everyone’s Mind

    What’s the real value of all this IT spending? Is it just a bunch of fancy technology doing nothing to improve the overall customer experience? We demand answers, FirstRand.