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    Listen: Understand your long-term insurance

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    For most of us, long-term insurance is one of our biggest assets, yet we spend very little time understanding it.

    Am I over-insured? Does my company provide life insurance and how does that work?  What is my premium pattern? Am I going to be able to afford my premiums in ten years’ time?

    This week’s podcast was motivated by a LinkedIn post by certified financial planner Bryan Nicol, entitled “R880k wasted on insurance my client didn’t need”.

    He explained that most people consider employee benefits and personal finance as separate entities. Certified financial planner Johann Peens posted a comment with other advisers, saying clients do not even know what cover they have.

    This discussion turned into a podcast conversation because while most people have some form of long-term insurance, most could not tell you much about it. As a result, we probably don’t have the right cover for our needs.

    Many people are unaware of the extent of their insurance coverage, often assuming that their employer’s life insurance is sufficient. This leads to a false sense of security, which can lead to significant gaps in financial protection.

    Many employees don’t fully grasp the difference between pensionable salary and risk salary, which can drastically affect the payout their loved ones would receive in the event of their passing.

    Understand your long-term insuranceIn this discussion Bryan and Johann explain what you need to know about your employee benefits and the questions you should be asking your employer and financial adviser.

    We then go on to explain premium patterns for long-term insurance and the affordability of insurance as you age. We explain the difference between different premium patterns, especially when it comes to comparing quotes, and how aggressive premium increases can leave you struggling to keep up with payments in later years.

    This is why understanding and continuously reviewing your long-term insurance cover is so important. So listen to this podcast and make sure that those premiums you are paying are giving you bang for your buck.

    Another WhatsApp investment scam to watch out for

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    Old Mutual is warning the public about a highly sophisticated investment scam currently circulating on social media and messaging platforms such as WhatsApp.

    The scam falsely uses the names and images of real employees and the Old Mutual company logo to create a misleading sense of credibility.

    Another WhatsApp investment scam to watch out forThe scam is positioned as a high-return, AI-powered investment opportunity and seems to be driven by a well-coordinated syndicate. The syndicate has already targeted several major financial institutions with this scam.

    How to protect yourself

    There are many things you can do to protect yourself from fraudsters and identity thieves.

    • Check that the apps you download from the App store are verified and legitimate.
    • Check and verify all requests for personal information and only share information when you are 100% sure there is a legitimate reason to do so.
    • Never share login details such as passwords or banking pins with anyone. A legitimate financial institution will ask you to reveal your username or password.
    • Always use a strong password that contains letters, numbers and symbols, and change it regularly.
    • Apply multi-factor authentication whenever this is an option
    • Don’t share too much information about your life on social media, and use privacy settings.

    If you encounter any suspicious messages from Old Mutual, or have any security concerns, please contact CyberFraudWatch@oldmutual.com.

    If you have fallen victim to a scam, it is critical that you immediately alert your bank via its fraud hotline.

    As criminals become more sophisticated and more cunning, vigilance and awareness are key to ensure that you don’t become their next victim.

    This post was based on a press release issued on behalf of Old Mutual.

    Starting your first job? A beginner’s guide to paying tax

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    Starting your first job is a big deal. It comes with new responsibilities, formative learning curves, a regular paycheque, and, unfortunately – tax. Geo Kilian, tax attorney at Hobbs Sinclair Advisory, lays out the tax basics you need to know as you kick off your career.

    When we recently welcomed a new group of first-year employees to the company, a key insight struck me: so many of us stepping into the workforce for the first time have the same questions buzzing in our heads: What do I need to know about tax? When do I start paying tax? How does tax even work?

    If you’re about to set sail on the ship of taxable income – whether you’re a recent graduate, a student earning some cash on the side, or just curious about what you need to know about income tax in South Africa – this beginner’s guide to paying tax is for you.

    When do I need to register for tax?

    A beginner’s guide to paying taxOnce you start earning an income, tax becomes a part of life – but not always right away. In South Africa, you are generally required to register as a taxpayer with SARS (South African Revenue Service) if your taxable income exceeds the annual tax threshold. For the 2025 tax year, this threshold is at R95 750 for those under 65. This figure changes annually, so it’s always a good idea to confirm the latest details on the SARS website.

    If you’ve recently graduated and landed your first job, your employer will usually handle your PAYE (Pay As You Earn) tax registration, deducting the tax directly from your salary.

    However, if you’re freelancing or completing internships without PAYE, or earning from other sources (like a side hustle), the responsibility to register falls on you.

    The good news is that it is a straightforward process. You can easily register on the SARS eFiling platform, or you can visit a local branch with your ID, proof of address, and bank details.

    Pro tip: Don’t wait too long to register – late registration can mean penalties if you owe tax.

    Do I pay tax on money my family gives me?

    If your parents, family or even close friends are helping you out financially – say, covering rent or giving you a cash boost while you settle into your first job – relax: this is not considered taxable income. In South Africa, gifts or personal support from relatives or those close to you fall under the donations tax rules. The recipient doesn’t pay tax, although the donor might, if their donation exceeds the annual limit of R100 000.

    So, if Mom sends you R5 000 a month, you’re in the clear. But if you invest that money and earn interest or profits, that income could become taxable. To avoid complications, it’s wise to keep clear records distinguishing gifts from earned income, in case SARS requires clarification.

    How do I claim medical contributions?

    Medical expenses can help lower your tax liability if handled correctly. If you’re on a medical aid scheme and you are the main member of that scheme (maybe through your new job), you can claim a medical tax credit. For 2025, this is R364 per month for the main member, R364 for the first dependent, and R245 for each additional dependent (figures are subject to annual adjustments, so always check the SARS website for updates). These credits reduce your tax bill directly.

    To claim the medical tax credit, you’ll need to file a tax return via eFiling once tax season opens (usually in July). Your employer’s IRP5 certificate or your medical aid’s tax certificate will provide the necessary details regarding your contributions; just upload these when prompted.

    Bonus tip: If you’ve had significant out-of-pocket medical expenses, like glasses or a hospital stay, you might be eligible to claim additional deductions, but only if they exceed 7.5% of your taxable income for individuals below 65 years old. So, it’s worth consulting a tax expert if this might apply to you.

    What about interest earned as a student?

    If you’re a student with savings that are earning interest, here’s how it works: you get an interest exemption of R23 800 if you are under 65, or R34 500 if you are over 65. (Remember to confirm the latest figures on SARS’s website).

    Say you earned R30 000 interest over the tax year. Subtract the exemption from the amount of interest you earned (R30 000 minus R23 800), and the result (R6 200) is taxable. If you earned additional income – say R10 000 – from a holiday job, your total income would be R40 000. After applying the exemption, your taxable income would be R16 200 (R40 000 minus R23 800).

    However, you only owe tax if your total yearly income exceeds the estimated tax threshold of R95 750 (2025 estimate). Here, R40 000 is below that, so you don’t have to pay any tax yet.

    But if your income were to increase, then you could become liable to pay tax. So if you are earning interest on savings, you should register on eFiling to report that interest. Banks do provide SARS with your earned interest, so it’s crucial to stay transparent!

    What is eFiling, and how do I use it?

    Your go-to platform for managing your taxes online is called eFiling. It’s where you can submit tax returns, check for refunds, or confirm if you owe any money to SARS (or if SARS owes you money). There’s no need to queue at a SARS branch!

    Getting started is simple: visit the SARS eFiling website, click “Register,” and provide your ID number, email, and some personal details. SARS will verify your account, sometimes by phone or OTP.

    Once registered, you’ll submit an ITR12 form each year. This form summarises your income, deductions, and tax credits. Your employer will submit an IRP5 (a document showing your salary and PAYE deductions) to SARS and supply you with a copy.

    Tax season typically runs from July to November for salaried individuals, and eFiling offers a step-by-step guide through the whole process. If it’s your first time, consider watching a tutorial or asking a friend for help. Once you’ve done it, it’s surprisingly straightforward.

    What does ‘assessment’ or ‘self-assessment’ mean?

    After you submit your tax return, SARS “assesses” it by reviewing your calculations to determine if you’ve underpaid or whether you qualify for a refund.

    For most new employees, this is automatic: your PAYE contributions already cover most of your tax liability, and eFiling simply confirms it. In some cases, you might receive a refund if too much tax was deducted, or you could owe more if there’s a shortfall.

    “Self-assessment,” on the other hand, applies if you’re not on PAYE – for instance, if you’re a freelancer or have extra income such as interest from savings. In these scenarios, you calculate your own tax and submit it via eFiling, often with provisional tax payments twice a year (August and February).

    Once SARS completes the assessment, they’ll issue an ITA34 notice, called an Original Assessment, summarising the outcome. Be sure to keep it as proof of your tax status – it indicates whether you owe more tax or are due a refund.

    Paying tax is certainly not be the most thrilling part of starting your first job, but it doesn’t have to be daunting. From registering with SARS to figuring out eFiling, it’s all about staying on top of what you earn and what you can claim.

    My top tips? Create your eFiling profile sooner rather than later, track all sources of income (even gifts or interest), and don’t hesitate to seek help. SARS has a helpline, and there are plenty of free resources online. As you settle into work, mastering these basics will keep you on the right side of our tax laws, stress-free and financially savvy.

    Welcome to the workforce – tax and all!

    This post was based on a press release issued on behalf of Hobbs Sinclair Advisory.

    GEPF explains how it calculated the pension increase

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    The low 2.9% GEPF pension increase has created an outcry among GEPF pensioners. Many point out that the National Treasury used an annual inflation rate of 4.4% for the budget. So why are pensioners only receiving 2.9%?

    I wrote an article in News24 explaining how pension funds use the inflation rate and how the date of the review matters.

    GEPF explains how it calculated the pension increaseThe GEPF uses the November year-on-year price changes to determine the pension increases. It just happened that in 2024, the November year-on-year CPI rate was 2.9%. Yet in June the increase in inflation was 5.1% year-on-year.

    The drop in the year-on-year inflation rate in November was largely due to the difference in the fuel price between 1 December and 30 November.

    I commented that this led to a “lotto” system as the increase was affected by the review date.

    Find more articles on the GEPF here

    Brian Karidza, Head of Actuarial & Benefits Administration Services at the GEPF, wrote to me to explain that while there may seem to be a “lotto” effect, it still works out the same over time.

    “I would like to provide some context and a detailed example to explain why the differences in increases between funds may not be as significant as they appear at first glance,” Karidza wrote.

    What follows below is the GEPF’s detailed explanation of how the increase works.

    The GEPF’s explanation

    The feeling that pension increases are a “lotto” is understandable, but the GEPF does not fully agree with this view. This situation is similar to that of companies with different financial year-ends. If you compare investment performance over a year for companies with different end-of-year dates, you might get different values, even if both companies are performing well.

    Pension increases work in a similar way – the increase amount depends on the specific increase date and the inflation measure used. What is important is to look at performance over a sufficiently long period.

    Let’s illustrate this with an example. Consider two funds:

    • Fund A grants increases in April based on the previous November year-on-year inflation.
    • Fund B grants increases in September based on the June year-on-year inflation in that year.

    Assume a pensioner started with a pension of R100 on 1 January 2021. If the pension were increased each month by the monthly inflation experienced in South Africa, it would grow to R124.47 by 1 April 2025. Now, let’s examine what would happen in Fund A and Fund B:

    GEPF table explaining how annual increases work

    Now, let’s look at this in more detail. Both Fund A and Fund B provide amounts higher than the R124.47 that would result from monthly inflation adjustments by 1 April 2025. In most cases, Fund B will have a lower pension amount from April to August each year compared to Fund A, but it will be higher for the remainder of the year. If we look at total payments over the period from 1 January 2021 to 31 March 2025:

    • Fund A would have paid a total of R5 728.48.
    • Fund B would have paid a total of R5 709.32.

    This means Fund A actually pays 0.34% more in total than Fund B over the same period. While this is a simplified example, it demonstrates that differences in payment amounts based on the timing of increases are often small when viewed over a longer period.

    Unfortunately, members are not always prepared to conduct such detailed analyses, which can lead to the incorrect view that some funds are significantly better or worse than others.

    It is true that many pensioners are struggling to keep up with the cost of living, but this is likely more related to having low savings at retirement rather than pensions not keeping pace with inflation. This is an aspect that is often overlooked.

    Common exchange control misconceptions

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    To avoid nasty surprises such as frozen bank accounts or getting stranded abroad, South African residents need to understand South Africa’s exchange control regulations.

    Well over 300 000 South Africans embarked on international trips during early 2024, according to a Stats SA International Tourism report published in May 2024.

    Common exchange control misconceptionsWith so many South Africans travelling abroad, there is often confusion surrounding what they can and cannot do when utilising their local banking facilities abroad.

    Whether travelling abroad for leisure or exploring potential emigration opportunities, complying with South Africa’s banking and exchange control regulations, as enforced by the South African Reserve Bank (SARB), is critical.

    To avoid nasty surprises such as frozen bank accounts, or being stranded abroad, here’s a breakdown of some of the most prevalent misconceptions.

    1. The end of the single discretionary allowance (SDA)

    Myth: The R1 million single discretionary allowance has been abolished.

    Fact: While it is true that the former R200 000 annual allowance for residents under the age of 18 has fallen away, the SDA for resident adults (18 years and older) remains in place. Every South African resident adult is still permitted to transfer up to R1 million overseas per calendar year under the SDA.

    For larger transfers, individuals may also access an additional foreign capital allowance (FCA), coupled with an approval for international transfer (AIT) tax compliance status (TCS) PIN, allowing transfers up to R10 million.

    Anything beyond this threshold requires pre-approval from SARB for international transfers.

    Also read: Move away from exchange control

    2. Holiday expenditures don’t affect the SDA

    Myth: Spending money abroad on holiday and travel expenses does not impact your SDA.

    Fact: Holiday spending abroad is indeed considered part of your SDA. South African resident adults’ travel expenditure will accordingly eat into their SDA. Residents over 18 can use up to R1 million for travel abroad. In contrast, residents who are under the age of 18 are restricted to a travel allowance capped at R200 000 annually.

    Proof of identification, as well as a passenger flight ticket is required to authorise foreign spending. However, no approval or documentary evidence is required for travel expenditure inside the Common Monetary Area (eSwatini, Lesotho, Namibia and South Africa).

    It’s important to remember that foreign currency cannot be bought more than 60 days before departure and must be used only for the declared purposes. Unused currency must also be converted back to rand within 30 days of returning.

    3. Unlimited credit card transactions abroad

    Myth: Credit card transactions abroad are unlimited.

    Fact: The SARB has strict controls on foreign currency payments by means of local credit cards. A single transaction cannot exceed R50 000. While small purchases are allowed, splitting larger transactions to bypass this limit is prohibited.

    Residents should be aware that breaching these limits can result in unforeseen and problematic consequences, such as bank account freezes, particularly if SARB deems the breach intentional.

    4. Individuals can approach SARB directly

    Myth: South African residents can directly approach SARB for approval on foreign transactions.

    Fact: SARB does not engage directly with individuals. Individuals must route any requests through an authorised dealer (AD), which is a local bank registered under the Banks Act, No. 94 of 1990, as amended; and approved to handle foreign exchange transactions.

    SARB’s Financial Surveillance Department will only accept applications submitted through local ADs, which act as an intermediary. Due to the subtle technicalities involved, anyone seeking to remit funds abroad is advised to partner with experienced exchange control specialists, to ensure a compliant and seamless experience.

    5. Funds invested abroad fall outside of SARB scrutiny

    Myth: Once funds are remitted and invested abroad, SARB regulations fall away.

    Fact: For those resident investors seeking to capitalise on foreign markets, it is critical to note that cross-border transactions exceeding the FCA will bear an on-going compliance burden. In these circumstances, ADs will require annual reports on asset classes invested in and the updated values thereof.

    The purpose of this oversight is to track capital outflows, balance-of-payments and statistical information. Where these funds are invested in global shares, mutual/index funds or ETFs, there may also be deemed capital gains tax implications in the event of future emigration from South Africa.

    Navigating SARB’s exchange control regulations

    While the South African Reserve Bank’s exchange control rules are designed to maintain financial order, their complexity often leads to confusion. Misconceptions around allowances, credit card usage, approvals required, and the reporting of overseas transactions can easily lead to costly mistakes.

    Staying informed and working with seasoned exchange control practitioners will ensure compliance and avoid delays.

    This post was based on a press release issued on behalf of Tax Consulting SA.

    White paper: CASA Software, Nexsan highlight importance of data authentication and integrity

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    Byron Horn-Botha, Sales Specialist, CASA Software. (Image: Supplied)

    Byron Horn-Botha, Sales Specialist, CASA Software. (Image: Supplied)


    CASA Software, which positions itself as a leader in digital transformation in SA and local distributor of Nexsan, which positions itself as a global leader in the secure storage, protection and management of data, are platinum sponsors at this year’s ITWeb Security Summit, where they will expand on the importance of data authentication and integrity.

    “How can you be sure that your archived files are in good shape – readable, accessible and not damaged?” asks Byron Horn-Botha, CASA Senior Sales Specialist. “How can you truly know that no files have gone missing – deleted by accident or malicious attack?” he adds. Nexsan solution, Assureon, has patent-pending technology that protects and assures the integrity of information assets that it has archived. This unique technology verifies that all files and file metadata are present and have not been tampered with or corrupted. Assureon ensures confidence in the privacy and integrity of your information, and in the confidence that third parties, such as courts and regulatory agencies, will have that the information you provide them with is genuine and complete.

    Download the white paper below to discover the full extent of Assureon’s protection capabilities.

    For information and to register for the 2025 Security Summit, visit: https://www.itweb.co.za/event/itweb-security-summit-2025/.

    About CASA

    CASA Software is a digital transformation organisation comprising a highly skilled team of technology professionals. The company has over three decades’ experience in the South African and sub-Saharan ICT industry.

    CASA Software helps customers to transform and optimise ICT operations from mobile to mainframe, including hybrid and multicloud, to accelerate innovation while maximising customer value.

    CASA Software partners with software industry technology leaders to enable its customers to realise the value of AI-driven operations and streamlined automation. Its solutions are designed to assist customers to securely embrace the challenges of digital transformation and the next AI-driven era of computing.

    CASA Software’s customers include leaders in finance, telecommunications, retail and the public sector.

    Visit CASA Software online here.

    Contact: support@caafrica.co.za

    About Nexsan

    Nexsan is a global leader in enabling customers to securely store, protect and manage data. Established in 1999, Nexsan has earned a reputation for delivering the most highly reliable, secure and cost-effective storage while always remaining agile to continuously deliver purpose-built storage and data management solutions that meet complex and ever-changing IT, business and budgetary requirements. Nexsan’s patented technology is ideal for a variety of use cases, including backup and recovery, content delivery and streaming, scientific lab data, virtualisation, evidentiary data, digital video surveillance, regulatory compliance and healthcare records. For further information, please visit www.nexsan.com.

    White paper: Obscure Technologies reveals how Okta is mobilising a zero trust security model

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    White paper: Obscure Technologies reveals how Okta is mobilising a zero trust security model.

    White paper: Obscure Technologies reveals how Okta is mobilising a zero trust security model.


    This year’s ITWeb Security Summit, scheduled to take place in Johannesburg on 3, 4 and 5 June, will see leading cyber security specialist, Obscure Technologies and global partner, Okta discussing the challenges of the digital economy and how they can be met.

    Obscure Technologies Vendor Manager, Calvin Wright, says companies of all sizes have realised that to thrive in the digital economy, their systems, services and employees need to be securely connected. “With today’s growing distributed workforce, they know that relying on the corporate network perimeter isn’t a viable security strategy. From enterprises to small and medium-sized businesses (SMEs), companies have been moving towards a more distributed model for some time, and many are advancing with decisiveness and speed towards a zero trust security model,” says Wright.

    The Okta white paper on mobilising a zero trust security model can be downloaded below and shares deep insights on the matter.

    For information and to register for the 2025 Security Summit, visit: https://www.itweb.co.za/event/itweb-security-summit-2025/.

    About Obscure Technologies

    Obscure Technologies was founded in 2016 by a group of specialist security professionals whose combined IP and experience has been acquired over many years of working for, and with, global IT and security giants. The company specialises in bringing world-leading security solutions to market. Obscure Technologies operates throughout the African continent.

    Obscure Technologies remains at the forefront of world and local security technology trends through its strategic partnerships with leading vendors. Moreover, it delivers end-to-end innovative technology solutions to its partner community.

    Further information: www.obscuretech.net

    Contact:

    Surita Schoeman
    Marketing, Obscure Technologies
    Surita.schoeman@obscuretech.net
    (+27) 12 941 2032

    Gauteng Office
    T: (+27) 12 941 2032: E: https://www.obscuretech.net/contact-us 
    Block B, Unit 2, Top Floor, Southdowns Office Park, 21 Karee Street, Irene, Centurion, 0157

    Western Cape Office 
    T: (+27) 12 941 2032: E: https://www.obscuretech.net/contact-us 
    Brickfield Canvas, 35 Brickfield Road, Woodstock, Cape Town, 7925

    mLab launches new initiative to support innovation-led entrepreneurship in SA TVET colleges

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    mLab launches new initiative to support innovation-led entrepreneurship in SA TVET colleges.

    mLab launches new initiative to support innovation-led entrepreneurship in SA TVET colleges.


    As the fourth industrial revolution (4IR) rapidly transforms the global economy through emerging technologies, it is vital that no one is left behind.

    However, many graduates from South Africa’s Technical and Vocational Education and Training (TVET) colleges remain underprepared to fully participate in this evolving digital landscape. Challenges such as limited institutional funding and inadequate technology infrastructure continue to hinder the development of graduates with the skills and tools needed in a modern and innovation driven economy.

    It is for this reason that mLab is proud to partner on the Higher Education Innovation Fund (HEIF), which is a transformational initiative led by the Department of Science, Technology and Innovation (DSTI) and the United Nations Development Programme (UNDP), that aims to empower aspiring innovators and tech entrepreneurs at South African higher education institutions.

    Through this initiative, mLab will run entrepreneurship training and incubation programmes at five TVET colleges. The training is designed to equip both students and staff with practical knowledge and skills in innovation-led entrepreneurship.

    By doing this, mLab aims to grow an entrepreneurial mindset among students, while also empowering staff to continue teaching and sharing these skills long after the workshops are completed.

    “Most importantly, through this initiative we want to contribute to the empowerment of student innovators, giving them the tools and support they need to develop innovations that can be turned into viable businesses,” said Nicoli Koorbanally, CEO of mLab. She added that this kind of initiative has the potential to help TVET colleges produce graduates who are better prepared for the demands of the digital economy, as well as foster student entrepreneurs that build solutions to solve local community challenges.

    The project will roll out across several key TVET colleges, including Umgungundlovu TVET College in KwaZulu-Natal, Capricorn TVET College in Limpopo, Ekurhuleni West TVET College in Gauteng, two campuses of the Northern Cape Rural TVET College in Upington and Namaqualand, as well as the Northern Cape Urban TVET College.

    At these institutions, mLab aims to:

    • Deepen the relevance of TVET colleges within the broader innovation ecosystem.
    • Rebuild trust among TVET stakeholders to foster stronger partnerships and collaboration.
    • Strengthen linkages to key innovation role players such as funders, infrastructure providers and industry.
    • Help create a more conducive environment for innovation by offering governance support, building capacity, nurturing an innovation-driven culture and removing barriers that hinder creativity and entrepreneurship.

    Phumla Hlati, Head of the Inclusive Growth Portfolio at the UNDP, highlighted that young people are central to South Africa’s development journey. But to truly thrive, they need more than just opportunity, they need access to the right skills and platforms to innovate, adapt and lead in a changing world. “Strengthening the TVET ecosystem is about building pathways for youth to gain future-fit skills, nurture their creativity and become problem-solvers in their own communities. At UNDP, we see this as essential to shaping a more inclusive, resilient and innovation-driven economy,” she added.

    For enquiries, contact Zukanye Madakana at zukanye@mlab.co.za or press@mlab.co.za.

    H3C announces the Effective OEM/OSM Framework Agreement established with SITA to streamline procurement for SA government

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    Streamlining the procurement process.

    Streamlining the procurement process.


    H3C Technologies is proud to announce the establishment of the Effective OEM/OSM Framework Agreement with the State Information Technology Agency (SITA). This agreement is set to revolutionise the procurement process for South African government departments and public entities, enabling them to acquire H3C’s advanced technology solutions swiftly and efficiently.

    What is the SITA Effective OEM/OSM Framework Agreement?

    The OEM/OSM Framework Agreement, established with SITA, allows government departments and public entities to procure H3C’s technology solutions, including switches, routers, wireless systems, servers and security products, directly through SITA. This enhances efficiency in procurement and streamlines procurement processes by pre-approving H3C as a trusted original equipment manufacturer (OEM) under predefined terms, pricing and service levels. These departments can now access H3C’s solutions via certified channel partners, ensuring a seamless and efficient supply chain.

    Benefits for South African government departments and public entities

    The agreement ensures faster acquisition of essential IT infrastructure. Pre-negotiated competitive pricing optimises budget allocations, providing better value for public funds. Additionally, government agencies can access H3C’s advanced technology solutions, including high-performance networking, security and server systems, to modernise their IT infrastructure.

    Moreover, H3C’s solutions are in compliance with SITA’s security standards, ensuring reliable and secure technology for critical government operations. The centralised procurement process through SITA simplifies the supply chain, reducing administrative burdens and time constraints, thereby enhancing operational efficiency. This agreement ultimately supports government’s efforts to deploy cutting-edge technology solutions swiftly and cost-effectively.

    Impact on the networking products and solutions market

    Being a SITA-approved OEM boosts H3C’s credibility and trust among government customers. The Framework Agreement expedites the transition of outdated government networking infrastructure to new AI-driven technologies, ensuring faster and more efficient day-to-day operations. This modernisation is crucial for maintaining stable and efficient government services.

    H3C holds over 15 000 patents, many embedded in their software solutions that enhance and drive their hardware. The agreement encompasses licences for a range of H3C software platforms, including CAS, a virtualisation platform; IMC, an intelligent management centre; SeerEngine, an AI-powered network intelligence and automation platform; SeerAnalyzer, an AI-powered network traffic analysis and security platform; UIS, a hyper-converged infrastructure solution; and Cloud OS, a private cloud operating system. These software solutions enhance and drive H3C’s hardware, providing comprehensive support for modern IT infrastructure needs.

    H3C maintenance and professional services delivery

    H3C offers flexible maintenance and support options ranging from three-year to five-year agreements, depending on customer preferences. The support includes a 9×5 Next Business Day Ship Service, ensuring technical assistance is available nine hours a day, five days a week, with replacement items shipped the next business day. This service is provided either by H3C partners or accredited service partners, based on customer requirements.

    H3C-certified partners are highly capable of implementing solutions, but for peace of mind, many customers prefer the OEM to handle implementation and configuration. H3C’s local team of experts assists in deploying, configuring and training on H3C solutions, ensuring optimal performance and customer satisfaction.

    Expected outcomes for SITA and partners

    The SITA Framework Agreement is a win-win for all parties involved. SITA can deliver promptly and ethically, while government entities gain efficient and cost-effective access to cutting-edge solutions. This collaboration fosters innovation, job creation and sustainable tech advancement within South Africa’s ICT sector. SITA aims to provide e-government, cost efficiency, cyber security and inclusive digital access.

    By empowering level one qualifying small enterprises (QSEs) to deliver innovative solutions, SITA is growing the local ICT sector, ensuring a competitive and inclusive ecosystem. This approach makes South Africa’s public sector more agile, secure and citizen-focused.

    In conclusion, the successful implementation of the SITA Framework Agreement will be driven by several key steps listed below.

    1. Engaging stakeholders through workshops and roadshows will ensure that H3C solutions are aligned with government needs.
    2. Simplified procurement processes will be facilitated by publishing pre-approved H3C products in SITA’s system for fast and compliant purchasing.
    3. Dedicated support teams will oversee seamless deployment, running pilot projects before full-scale roll-outs.
    4. Skills development initiatives will train government IT staff and local QSEs on H3C technologies through certification programmes.
    5. Finally, partnering with BEE level one QSEs and prioritising job creation will boost South Africa’s ICT sector, ensuring local empowerment and sustainable growth.

    AI, energy and the future of efficient data centre operations

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    Can AI help improve power use, enhance grid flexibility and streamline industrial processes?

    Can AI help improve power use, enhance grid flexibility and streamline industrial processes?


    Rising AI workloads are expected to drive higher data centre energy use, costs and emissions. Some experts even predict data centre energy consumption could double by 2030, placing added strain on already burdened power grids. As a result, reliable, resilient and affordable energy has become a top priority for data centre operations worldwide.

    To address this challenge, Dell Technologies has been asking – what if AI could help improve power use, enhance grid flexibility and streamline industrial processes, turning today’s challenges into solutions?

    Rethinking data centre operations to align with power demand and supply

    At Dell Technologies, it starts with improving efficiency across its AI portfolio – from next-gen servers that lower CPU power consumption by up to 65%,[i] pioneering cooling innovations and advancing software management systems to improve optimisation. Customers like Verne, Fulgent Genetics and Emirates NBD have been able to rethink their infrastructure and power strategies, significantly reducing their footprint.

    Dell is also looking for where it can push boundaries and go beyond infrastructure innovation to uncover smarter ways to align power demand with supply at the workload level.

    One of its latest explorations, Concept Astrouses agentic AI, digital twins and automation to spur smarter decision-making to improve IT operations and energy consumption. Consider an interconnected, adaptive AI factory that can forecast the time it’ll take to complete a task and predict the energy requirements to do so. Imagine it’s grid-aware, pulling in real-time grid data and forecasts to identify the ideal moment, location and resources needed to run the job, prioritising workloads based on business needs, energy availability and/or cost. Users could choose from a menu of options and recommendations or workloads could be set to run automatically within preconfigured parameters.

    Now add in the ability to access all this information through a simple dashboard or by requesting reports customised to your role – from researcher or data centre operator to CFO, CIO or facilities. For those running workloads, Concept Astro could help you make smarter decisions as it pulls in real-time insights for a comprehensive view across – and beyond – your data centre(s). For facilities and the CFO, it’s a way to see how your teams are lowering costs by running energy-intensive workloads at optimum times and locations without compromising business outcomes.

    This capability is exciting, but right now just a concept, with Dell engineers pushing the boundaries of what is possible to deliver at scale. In this iteration, the company is using digital twins to simulate workloads so it can extract insights and identify ways to use available data centre power more effectively with power grid awareness. Concept Astro builds on the Dell AIOps monitoring suite and features the capabilities offered today through Dell’s AIOps Assistant – including customers being able to ask context-aware questions about their connected infrastructure and receive tailored recommendations based on their current system configuration.

    Real-world impact through public-private collaboration

    To test how far Concept Astro can go, Dell has been working with Scripps Institution of Oceanography at the University of California San Diego to expand their laboratory capabilities for coral reef research. Using the Dell AI Factory with NVIDIA, the team is converting millions of underwater images into high-resolution 3D models to assess the health of coral reefs across the world. With around 350GB of images collected per dive and the team completing anywhere between 300-400 dives a year, processing these images requires significant compute and storage.

    During a recent pilot, Concept Astro helped Scripps identify the best times and location to run workloads based on cost, speed, emissions or a combination of all. The team was able to schedule workloads during optimum energy windows, reducing strain on the grid without disrupting research continuity. This enabled Scripps to achieve cost savings of 20% and lower emissions by 32%.[i] In addition, by upgrading their legacy data centre equipment to the Dell AI Factory with NVIDIA, including Dell’s latest generation of servers, Scripps can now process twice as many images in the same amount of time.

    Building a more resilient energy ecosystem

    Dell is helping customers unlock the full potential of enterprise AI while minimising energy consumption and operational costs. The company is pushing itself to continually innovate, refine and enhance its offerings to deliver even greater business and societal value.

    What drives Dell is helping its customers overcome their biggest challenges. With energy-efficient technologies already transforming operations and forward-thinking concepts like AI-powered workload scheduling, Dell can help enterprises to reduce costs, enhance grid resilience and drive meaningful progress.

    Dell will continue to share updates as it explores making data centres more grid aware and efficient. In the meantime, check out Chief AI Officer John Roese, and Chief Strategist, Vivek Mohindra’s latest discussion on AI, power & cooling – and watch this space for exciting updates from Dell Technologies World, 19-22 May 2025.

    [i] Based on Dell Technologies Concept Astro pilot with Scripps Institute of Oceanography at the University of California San Diego. Data collected December 2024 – March 2025.