Insurance making me tow car to repair shop

I have a claim with Progressive and they have finally moved foward to “addressing the damages”. I gave them my preferred repair shop which is 20 mins away from my home.

But now, Progressive is saying they do not have tow trucks, and requesting the repair shop to handle the tow.. Should it not be the insurance company to pay the tow costs and arrange the tow?



View Reddit by gpeters1View Source

I have a claim with Progressive and they have finally moved foward to “addressing the damages”. I gave them my preferred repair shop which is 20 mins away from my home.

But now, Progressive is saying they do not have tow trucks, and requesting the repair shop to handle the tow.. Should it not be the insurance company to pay the tow costs and arrange the tow?



View Reddit by gpeters1View Source

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