Insurance asking local dentist to submit statements for what was done out of country

Hi

Location: Ontario, Canada

My son had some cavities filled while in Mexico. I got a statement from them describing what was done, on what tooth numbers and the cost, as well as their medical credentials.

After submitting the claim the Dental health provider is now asking me to get a dentist in Canada, at my own cost, to make a statement of the work that was done out of country using Canadian dental association procedure codes, tooth numbers and tooth surfaces.

Is this reasonable? I am thinking I will have a hard time getting a local dentist to write such statement, as they did not do the work. Also, the expense of him reviewing the work and writing the statement is likely to be higher than the cost of the work that was done out of country. I don’t have any issue contacting the dentist in Mexico and getting any information the insurance company needs, but having to pay a local dentist to write a statement out of pocket seems excessive. Do you agree? What are my options?



View Reddit by NightHawk099View Source

Hi

Location: Ontario, Canada

My son had some cavities filled while in Mexico. I got a statement from them describing what was done, on what tooth numbers and the cost, as well as their medical credentials.

After submitting the claim the Dental health provider is now asking me to get a dentist in Canada, at my own cost, to make a statement of the work that was done out of country using Canadian dental association procedure codes, tooth numbers and tooth surfaces.

Is this reasonable? I am thinking I will have a hard time getting a local dentist to write such statement, as they did not do the work. Also, the expense of him reviewing the work and writing the statement is likely to be higher than the cost of the work that was done out of country. I don’t have any issue contacting the dentist in Mexico and getting any information the insurance company needs, but having to pay a local dentist to write a statement out of pocket seems excessive. Do you agree? What are my options?



View Reddit by NightHawk099View Source

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